Not a medical deviceIt supports you; it doesn't diagnose. For any concern, your pediatrician; in an emergency, call emergency services.
Always with an adultActivities are done with the baby supervised at all times.
You pay through your storeApple or Google charge, renew and refund.
Your data is yoursIt lives on your device and in your cloud, not ours.

01Who we are

PapaKoala is an app created in Spain by Samuel Martín ("PapaKoala", "we" or "us"). If you have any questions, write to [email protected].

02Who can use it

  • PapaKoala is meant for parents, guardians and other adults who care for a baby. You must be of legal age to use it.
  • We grant you a personal, non-exclusive, non-transferable license to use the app on your devices for personal and family purposes.
  • If you download it from the App Store, these terms apply together with Apple's standard license agreement; if you download it from Google Play, together with the Google Play terms.

03Health and safety

PapaKoala is not a medical device within the meaning of Regulation (EU) 2017/745: it doesn't diagnose or treat, and it doesn't replace the judgment of your pediatrician or any other health professional.

In an emergency, call your local emergency number (112 in Europe, 911 in the US) or go to your health center. Don't wait to log it or check the app.

  • Logging. What you record (sleep, feeds, diapers, temperature, medicine, growth…) is a diary for you. The app doesn't interpret it clinically or issue medical alerts.
  • Medicine. The app doesn't calculate or recommend doses. Always follow your pediatrician's instructions or the package leaflet.
  • Reminders. Nap, appointment and vaccine reminders depend on your device (permissions, battery, Focus modes) and may not arrive. Don't rely on them alone for anything important.
  • Estimates. Expected sleep times, corrected age, reference ranges and targets (such as tummy time) are guidance only. They're based on what you log and on published sources; every baby has their own pace.
  • Feeding and allergens. The app marks the allergens in the foods of its catalog to help you keep track. It doesn't detect allergies or tell you when to introduce a food: follow your pediatrician's advice. For foods you add yourself, you set the allergens.
  • Developmental milestones. They come from the US CDC's "Learn the Signs. Act Early." program and are offered as a reference, not as a screening tool. The CDC does not endorse PapaKoala. If a milestone worries you, talk to your pediatrician.
  • Pregnancy. Expecting mode helps you organize appointments and notes; it doesn't replace care from your midwife or obstetrician.

04The activities

  • Always do them with an attentive adult and in a safe environment, adapting them to your baby.
  • Use age-appropriate materials and avoid small parts that could be swallowed, cords and bags.
  • If your baby shows tiredness, discomfort or refusal, stop. If they have a medical condition or were born preterm, ask your pediatrician which activities suit them.
  • Age stages are guidance only.

05Your information

  • What you enter in the app (profiles, logs, photos and notes) is yours. It's stored on your device and in your iCloud or Google backup, as explained in the privacy policy; we can't see it.
  • You're responsible for the accuracy of what you log and for who you share the PDF report with.
  • Widgets, live timers and notifications may show data on the Lock Screen. You decide whether to turn them on.
  • We don't keep a copy of your data, so we can't recover it if you delete the app, lose your device or access to your Apple or Google account, or turn off sync. We recommend keeping your device backup on.

06Purchases and subscriptions

The download is free. Full activities and logging require a monthly or yearly subscription, or a one-time purchase.

  • Payment. Made through your Apple (App Store) or Google (Google Play) account. We don't store your payment details.
  • Prices. Shown in the app before you buy, including taxes. If they change, Apple or Google will let you know before the next renewal, under their terms.
  • Free trial. If the plan includes one (for example, 7 days on the yearly plan), you'll be charged when it ends unless you cancel before.
  • Auto-renewal. Subscriptions renew unless cancelled at least 24 hours before the end of the period, in your Apple account or Google Play settings.
  • Cancellation. Cancel anytime; you keep access until the end of the paid period.
  • One-time purchase. Gives access to the paid features for as long as PapaKoala is offered and supports your device.
  • Refunds and withdrawal. Handled by Apple or Google under their terms; we can't issue them directly.

07School Mode

If you use PapaKoala with a code from your childcare center, the app sends anonymous usage data (a random device identifier, app opens and completed activities) so the center can see aggregated metrics. The center can't see your data or your baby's. Details are in section 8 of the privacy policy.

Access depends on the center's license: it ends if the license expires or the center cancels it. The code is for the center's families; don't share it outside.

08Acceptable use and intellectual property

  • You may not copy, modify, distribute, sell or reverse engineer the app, or access it by automated means.
  • The activities, videos, illustrations, texts and the PapaKoala brand are ours or used under license, and are protected by intellectual property law.
  • Apple, iPhone, iCloud, App Store, Google and Google Play are trademarks of their owners.
  • We may suspend access for fraudulent use, such as bypassing payment or spreading school codes.

09Changes

We keep improving the app and may add, change or remove features. If we change these terms in a meaningful way, we'll tell you in the app or on this page with reasonable notice. If you don't agree, you can stop using the app and cancel your subscription.

10Liability

We take care with the content and check our guidance against published sources, which we cite in the app. Even so:

  • The app is provided as is. We don't guarantee it will work without interruptions or errors, or that it will be available on every device.
  • We aren't responsible for decisions made solely on the app's information without consulting a professional, or for harm resulting from not supervising the baby or not following each activity's instructions.
  • Nothing here limits our liability where the law doesn't allow it (for example, for intent, gross negligence or personal injury we cause), or your statutory consumer rights.

11Governing law

These terms are governed by Spanish law, without prejudice to your statutory consumer rights.

This English version is provided for convenience; if there's any discrepancy, the Spanish version prevails.